IT Onsite Service Engineer

 Reporting line
Report to Head of IT onsite service Japan

Main responsibilities
The OnSite Service Engineer is the key member to maintain Network/Server & Endpoint devices at Japan OnSite Service Organization. This position will play a key role in Network, Server, Server Room facility, Endpoint devices and IoT/plant automation inside JP sites. All OnSite services need to follow Global Standard processes and global project rollout support, and ensure local requirements are supported via effective demand management.

Tasks

• Timely Incident/workorder support based on KPI for Onsite service tasks
• Network basic skills to work with global Network experts as field service (CISCO)
• Asset lifecycle management (Network, Server, UPS)
• Server room facility management with business facility team based on MAHLE server room regulation
• Support local IT budget planning process
• Support IT Audit and IT compliance
• Support IoT and plant automation

Education and experience level

• University Bachelor degree or above
• More than 5 years experiences of IT Network
• More than 3 year’s IoT/plant automation experience
• Skills of IT field service (Network, Client devices, Sever Room, Windows OS)

Languages,Skills and Qualifications
Business language skills in both Japanese and English

Work location
Tsuruoka, Yamagata-ken, Japan