Warranty Technician

Your Contribution:

As a Warranty Analyst you will be responsible for supporting all aspects of the warranty process, including claim review, customer communication, returned-part evaluation, failure analysis, root cause investigation, and reporting. You will role work closely with customers and cross-functional teams to resolve warranty concerns, drive corrective actions, and improve product quality.

• Receive, inspect, and evaluate returned parts.
• Conduct Level 1 failure analysis and testing.
• Prepare reports and documentation related to warranty investigations.
• Support root cause analysis and corrective action activities.
• Monitor warranty metrics and maintain accurate records.
• Coordinate with engineering, quality, manufacturing, and customer teams.
• Participate in customer meetings and technical discussions as required.

Your Experience & Qualifications:

• ASE certification or equivalent
• Ability to work hands on to test or evaluate returned parts
• Ability to stay organized with both parts, equipment and data
• Able to complete data entry with accuracy and complete reports for tested components
• Excellent problem solving skills with a strong ability to perform root cause analysis and recommend corrective actions.
• Experience with Microsoft Office: Word, Excel, Powerpoint
• Experience with warranty systems of the vehicle OEMs (GM, Ford, Stellantis, Mercedes-Benz, Paccar, BMW, Nissan, Toyota, Honda, etc.)
• Knowledge of IATF16949, ISO9001 and customer specific requirements

Our Offer:

We will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.

We encourage you to apply if it feels like a good fit for you or to review our other openings. You may just be the right candidate for this or other role.

After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website.

For more information about MAHLE and what a career with us looks like for you, click here and to learn more about our foundation owned technology group click here.  Jobs & Career MX |MAHLE

#TeamMAHLE is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.