Warranty Lab Engineer

04_Professionals (technical)
BU3 Thermal Management

SUMMARY

Warranty department drives warranty improvements and administers customer warranty contracts. Warranty engineers drive the process with key stakeholders (Mahle Plants, Engineering, and Suppliers). Manage customer warranty for BU3 NA products. Negotiate contracts, monitor customer portals, and test field returns. Manage 8Ds to reduce warranty and administers warranty recovery actions.

 

ESSENTIAL DUTIES AND RESPONSABILITIES

 

  • Manage 8D resolutions with plants, suppliers, and engineering.

  • Monitor and summarize warranty data and field return inspections.

  • Communicates warranty issues to all levels of BU3 organization.

 

QUALIFICATIONS

  • Engineering degree or equivalent experience required.

  • 5+ years of relevant experience required. 

  • Basic understanding of customer warranty process required.

  • Proficient in MS Office.

  • Problem solving skills required - Green Belt certification desided.

  • Knowledge of statistics including Weibull analysis desired.

 

 

   Do you have any questions?
     
   SETH.KELLY@MAHLE.COM   

 

US

 

 

Facts about the job

Benefits:  Benefits-US/CH_CN_DI_IB_LI_MA_MP_MW_OB_PH
Entry level:  Experienced hires
Part- / Full-time:  Full Time
Functional area:  Production - Maintenance
Location: 

Troy, US

Company:  MAHLE Behr USA Inc.

Closing date for applications
Don't waste any time, apply while the position is online.

 

 

Your future at MAHLE

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.

Shape the future with us.

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