Production Planner and Customer Service Specialist

Your Contribution

• Process and analyze customer orders, including pricing, minimum order quantities, and delivery requirements.
• Plan and schedule production activities while monitoring progress to ensure timely delivery.
• Verify material availability, coordinate supplier orders, and monitor supplier performance.
• Maintain accurate planning and stock levels in line with company guidelines and ERP/SAP data.
• Manage customer communication regarding lead times, order follow-up, and reporting activities.

Your Experience & Qualifications

• Bachelor’s degree in a technical field or equivalent qualification.
• Experience in production planning, customer service, supply chain, or a similar manufacturing environment.
• Good knowledge of Excel and familiarity with ERP/MRP systems, preferably SAP.
• Fluent English and Italian language skills.
• Strong organizational, prioritization, communication, and interpersonal skills.