Technical Service & Quality Management, Aftermarket / Afterparts

Your Contribution

• Plan and deliver product quality and reliability training for internal and external stakeholders
• Develop and maintain technical materials, including brochures and videos
• Monitor training KPIs and evaluate training effectiveness
• Serve as the main contact for product quality claims and inquiries
• Investigate claims and provide findings to customers
• Visit customers to explain claim investigation results when required
• Coordinate with Sales and Customer Service to resolve quality issues
• Work with Product Managers and suppliers to drive product quality improvements

Your Experience & Qulifications

• University bachelor’s degree or above
• Minimum 5 years of experience in quality management and/or technical service in automotive industry is mandatory
• Business level in both Japanese and English language skills
• Onsite experience in maintenance is preferred
• Experience / knowledge in aftermarket is a plus

Our offering;

We will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.We encourage you to apply if it feels like a good fit for you or to review our other openings. You may just be the right candidate for this or other role.After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).For more information about MAHLE and what a career with us looks like for you,click hereand to learn more about our foundation owned technology groupclick here.#TeamMAHLE is diverse–and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.