Head of Sales S3.3, Nagoya

 Reporting line
Report to Key Account Manager S3.3

Tasks

1. Strategy 

Support the definition and implementation of a medium and long term key account sales strategy, taking into consideration the specific needs of the customer. Support establishing the current, medium and long term plans and follow the objectives set by the Director, Sales / Key Account Manager. Develop and direct worldwide / global sales activities together with the customer for the defined product range and customer group in order to maximize profitable growth of the market share at the customer. 

2. Budget 

Set up and review budgets in line with key account budget / regional management, compare acivities and results with previously established budgets and take appropriate corrective measures in case of deviations. 

3. Acquisition of new projects

Pursue new business opportunities by collecting information in early stage of the sourcing activities; generate profitable sales opportunities fort he dedicated product range, research on sales feasibility of MAHLE products for customer and define target product portfolio according to customer’s need. Define and agree target price based on the minimum sales price calcuated by the Bus in line with key account strategy. Supervise the acquisition process as outlined in MAHLE’s product development process.

4. Sales processes and communication, Project management & Application engineering

Responsibility of setting the prices and coordinating the global / regional pricing fort he defined product range in agreement with the company’s poicy; negotiation and conclusions of contracts with the customer; communicate, give guidance and authorization to team members to carry out major plans and procedures, consistent with established policies; keep close contact and excellent collaboration with the Bus and mutually address the challenges coming from the market and PDP-projects. Participate in PAC & PRC. Act as Project Manager for PDP-projects with “normal complexity“ if required.

5. Market observation

Define market demand and potential as well as technical trend and competitors analysis. Forward the information internally tot he Bus and related departments.

6. Customer Relationship Management 

Establish long term relationship to the customer and strengthen contract network within different customer’s organization levels and functions in ordert o be considered a strategic supplier of high technical competency and commercial competitiveness.

7. Customer complaints and Customer satisfaction

Ensure the processing of customer complaints based on quality standards of MAHLE. Constantly monitor customer satisfaction, analyze the results as well define and ensure implementation of measurements and actions fort he continuous improvement of customer satisfaction.

8. Leadership management

Select, lead, motivate and develop subordinates regarding the company’s leadership principles and in line with key account strategy.

Education and experience level

• University Bachelor degree or above is mandatory
• Worked in automotive industry, sales to OEM experience are mandatory
• Worked in global environment is a big PLUS

Language Skills and Qualifications
Japanese as mother-tongue and business English language skills