Customer Quality Engineer

Your role & responsibilities:

• Monitors and manages all quality actions related to customer complain in collaboration with production, maintenance and logistics.
• Participates actively in development projects using your knowledge of products and processes
• Leads and coordinates quality improvement initiatives using problem solving methods in collaboration with the concerned department.
• Monitors, plans and implements quality system standards (reverse FMEA, FMEA reviews, process audits, etc.).
• Manages the analysis of defective parts (0km/Warranty) in collaboration with the support departments; perform the analysis in accordance with Mahle standards (problem solving/Web-8D/, etc.);
• Your role is essential to provide feedback/information to external customers or Mahle intercompany customers
• Manages the workload within the scope of your activity (projects, assignments, customers, etc.).
• Visit to customer sites as often as necessary and manages customer audit on shopfloor.

Your skills & strengths: 

• Level: Engineer
• Languages: English essential and German appreciated
• Good command of IT tools (Office, SAP, etc.) as well as current quality requirements and customer portals.
• Good knowledge in Quality methods (IS-IS Not, 8D, 5 Why, FMEA, Statistics, Six Sigma, etc…)
• Good technical knowledge and good interpersonal skills

See what we can offer you!

• Gaining experience and the opportunity to cooperate with professionals
• Employment based on an employment contract in a stable company
• Training providing the opportunity to improve qualifications in various areas and foreign language courses