Head of HR Shared Service Center (NA)
Your Contribution;
- Work actively to manage and deliver HR Shared Services with responsibility for Regional HR SSC located in Europe/ Americas/Asia
- Create shape of future Regional SSC direction and strategy development in cooperation and alignment of Regional HR Responsible, Global HR SSC Head, SSC Management Team and Centers of Expertise
- Coordinate middle and long-term goals of the Regional SSC, develop and implement a strategy to achieve them
- Responsible for Employees within Regional SSC. Create an environment where all Employees are engaged and constantly learning
- Perform a key role in leadership, coaching, driving engagement, diversity and mentoring efforts
- Deliver SLAs/KPIs and improve effectiveness, efficiency and quality of the operations for all HR processes each year
- Ensure adherence to global and regional guidelines, processes and methodologies within the Regional SSC
Your Experience & Qualifications;
- Academic degree or equivalent diploma in Human Resources, Business, or related field
- Min. 5 years of professional experience in the area of HR services including, managerial experience in SSC/BPO or HR Operations
- Experience in a global company (multi-sited) with exposure to leading edge HR practices
- Experienced with Success Factors, PeopleDoc, SAP HR and ticketing systems would be an advantage
- Fluent English, additional language will be beneficial (e.g., German)
What we offer:
We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities, attractive salary & extensive personal benefits. We encourage you to apply even if you don´t meet every single requirement. You may just be the right candidate for this or other roles.
After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s).
For more information about MAHLE and what a career with us looks like for you, click here. Jobs & Career MX |MAHLE
#TeamMAHLE is diverse, and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.
Do you have any questions?
JUAN.CARLOS.D.MARTINEZ@MAHLE.COM
Monterrey, Nuevo Leon, MX

