Regional HR SSC Team Leader

Your role & responsibilities:

Leadership 

• Supervise the SSC team for the respective countries in scope of responsibilities
• Ensure a strong and motivated team by driving the alignment between the team members and the company targets, setting and monitoring of such
• Support team in solving urgent issues in the responsible area
• Recruit, coach team members, set goals, evaluate skill development, develop individual action plans and train team as needed

Process support & improvement 

• Supervise day to day operations in the responsible area and ensure delivery of services in accordance with agreed SLAs and KPIs as well as adherence to global and regional guidelines, processes and methodologies provided by regional and global Centers of Expertise
• Ensure compliance with legal requirements, policies and procedures
• Drive process improvement and standardization projects within the team

Communication, Enablement & Stakeholders 

• Manage regular relationships with local organizations’ representatives (Payroll, Employee Relations Partner, HR Business Partner)
• Lead and participate in projects involving responsible area
• Cooperate and exchange knowledge with other processes/ teams 
• Contribute in transition and transformation projects 

Your skills & strengths:

• Min.3 years of professional experience in the area of Experience in one or more HR processes in the SSC/BPO environment 
• Knowledge of HR Shared Services processes and understanding of business needs
• Leadership skills with intercultural and diverse teams 
• Basic knowledge - IT HR Systems : Success Factors, People Doc, SAP HR and ticketing system
• Very good Microsoft 365 skills, especially within Teams, PowerPoint and Excel
• Academic degree or equivalent diploma in Human Resources, Business, or related field
• English language proficiency and an additional language is considered a plus
• Solid organization, planning, and communication skills

See what we can offer you!

• Attractive salary package (including private health insurance)
• Becoming a member of a fast-growing team in an innovative company with stable market position
• Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide
• 25+ days annual vacation
• Flexible work schedule

In addition to working with a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you.