Customer Quality Engineer

Your Contribution

• Maintain daily communication with customers to ensure satisfaction and responsiveness.
• Handle and follow up on customer complaints, providing timely feedback and resolution.
• Communicate customer-specific requirements to the factory and ensure alignment.
• Propose and implement action plans and remedial measures to address quality issues.
• Coordinate 8D problem-solving teams to resolve complex issues.
• Organize internal and external sorting activities in case of discrepancies or non-conformities.
• Support customer and certification audits, including preparation and follow-up.
• Initiate and drive improvements based on audit findings.
• Prepare, monitor, and maintain quality documentation, statistics, and reports.

Your Experience & Qualifications

• A degree in electrical engineering or equivalent experience in the field.
• Minimum of 3 years of professional experience in manufacturing, quality assurance, or engineering within the automotive industry.
• Fluent English language skills.
• Solid knowledge of quality standards including ISO 9001, IATF 16949, and VDA 6.3.
• Familiarity with automotive quality tools and techniques such as APQP, PPAP, FMEA, and 8D.
• Proficiency in Microsoft Office.
• Willingness to travel as needed.